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About Us

It's the people inside this building that make a difference!
B2B Industrial Packaging corporate headquarters is housed in a 175,000 square foot office/warehouse in Addison, IL

From the outside, we look like almost any other company, but on the inside, we are different because our focus is 100% on you! Keeping a customer-centric focus, we are able to deliver the products and services that matter to you most. Here are just a few of our strengths that make us the most customer focused packaging company in the industry today:

	Your "On-Site" Account Manager – You'll have a specific "go-to" person handling your account who knows who you are, what your business does and understands what your needs are. Our sales professionals average 16 years of experience selling strapping and other packaging products. They will visit periodically or as needed.
	Your Inside Sales Contact – Each B2B sales representative has an inside customer service person dedicated specifically to them and their customers. In the event your sales person can not be reached, you will always have a second contact who is intimately familiar with your account. You will never be transferred to someone who is not familiar with your account. Our inside sales support is second to none.
	Timely Delivery – B2B aggressively stocks your material in our own warehouses. On average, we have 2,000,000 lbs. of steel strapping in stock. We ship same day and we do not rely on the manufacturer or a wholesaler to process our orders. If need be, we can deliver strap same day or overnight A.M.
	100% Satisfaction – You must be completely satisfied with your order – we're not satisfied until you are. If there is any problem at all with your order, we'll work until the problem is resolved. We will accept returns on any material that does not satisfy your needs.