Addison, IL, June 25, 2012 — Packaging equipment repair, used packaging equipment sales, used equipment buyback and even equipment repair over the phone? If a company offers all this, it's just a matter of time before its repair facility requires a major upgrade.
B2B Industrial Packaging LLC recently completed a major revamp of its state-of-the-art packaging equipment repair center in Addison, Illinois. In addition to tool repair, it now features arch machine and stretch wrapper repair. This creates major savings for clients who would otherwise have to dispose of the machines.
"We are definitely saving money over buying the equipment new, but we are also saving money when compared to other packaging tool repair facilities," said an operations manager for a Fortune 500 Company. "We are aware that B2B Industrial also sells used equipment and we are considering that for the future."
Packaging equipment repair facilities are a rarity. Considering how expensive much of the machinery is, it's a frustrating situation for many companies that rely on packaging equipment. Because of this and the famous no-risk guarantee, B2B Industrial's facility has been very busy; the expansion was a natural progression.
Mike Theriault, B2B Industrial Packaging's president and CEO said, "Among many packaging equipment and supply providers, the thought has always been that if equipment breaks, it's a good time to try to get the customer to buy something new. But that's not the way we've ever operated. We are only comfortable saying that we are a full service packaging supplier if we offer the option of equipment repair."
Another rare service that B2B Industrial Packaging offers is that, when possible, the company's service reps will first try to help clients fix the equipment themselves over the phone. If that doesn't work, clients can either ship it or drop it off - in some cases, sales reps will pick it up.
Repair reps will diagnose the problem and quote the repair cost within 24 hours. Most tools and machinery can be repaired and returned in 3-4 days, with clients receiving all the replaced parts.
On the rare occasion that B2B Industrial can't fix the equipment, clients can still save money by buying used, reconditioned equipment from B2B Industrial Packaging. These products, which perform as well as their new counterparts, come with either a 45-day or 30-day warranty depending on the type of equipment.
In addition to the cost savings, repairing equipment keeps-sometimes very large---pieces of machinery out of landfills and supports B2B Industrial Packaging's commitment to sustainability.
About B2B Industrial Packaging LLC (www.B2Bind.com)
Servicing more than 6,000 active clients, B2B Industrial Packaging sells a full range of packaging equipment and supplies including steel strapping, stretch film, and fasteners to clients throughout the U.S. and Mexico. B2B Industrial Packaging is unique in that it also operates two state-of-the-art strapping and fastener tool repair facilities that service the entire U.S. Headquarters are in Addison, Ill. with additional locations in Fort Worth, Texas; Houston; San Francisco; Los Angeles; Portland, Ore.; and Eugene, Ore.
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