B2B Industrial Packaging was born in Addison, Illinois and has grown to one of the largest complete packaging solution providers in the world. We sell over 75,000 protective packaging, janitorial, sanitation, safety products and more to thousands of customers nationwide – from global corporations to ecommerce startups. We also repair tools and equipment on site and in our state-of-the-art facilities.
Along the way we have acquired dozens of companies across the U.S., with 17 divisions that combine the power of a national corporation with a family-owned business touch. This combination of local knowledge, local inventory, and local attention to detail along with national buying power is a consistently winning combination for our clients.
OUR PROMISE TO CLIENTS
Our 6-Point Best Service, Best Solutions Pledge promises customized products, expert services and attractive prices, while ensuring that neighborhood sales representatives serve as a valuable resource for clients with packaging challenges and logistics needs.
WHAT MAKES B2B DIFFERENT
- Your "On-Site" Account Manager: Each client has a specific go-to person handling their account. This person knows the client well, what their business is, and understands individual needs. B2B Industrial Packaging sales representatives average 18 years’ experience selling protective packaging and other products and make it a point to visit clients regularly.
- Your Inside Sales Contact: Each B2B Industrial Packaging sales representative has an inside client service person dedicated specifically to the sales rep and their clients. In the event the salesperson cannot be reached, the client always has a second contact that is familiar with the account. This means clients always deal with people who know their business.
- Timely Delivery: We proactively stock many products and materials clients need in our own warehouses and ship within one to two days.
- We Sell and Repair Tools/Equipment: Unlike most other packaging providers, we service what we sell - operating a banding/fastener tool repair facility at our Greater Chicago headquarters, with additional repair facilities across the country.
- 100% Satisfaction: We want clients to be completely satisfied with their orders. B2B Industrial Packaging works hard to resolves all issues but will accept returns on any material.
